Plans and Billing

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Scope

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Metering and Reporting

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Billing Cycle

• Billing anchor: 1st of every month.
• At anchor: Charges for extra usage from the prior period and the subscription fee for the next period.
• Signup proration: Plan fee is prorated when signup occurs mid-month.
• Period scope: Included allowances and limits apply per billing period unless stated otherwise.
• Currency: All prices are in USD.

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Billing thresholds

• Purpose: On paid plans, Intuned can charge usage mid-cycle when accrued metered usage reaches an internal billing threshold for a billed resource.
• Scope: Billing thresholds are separate from usage alerts and hard limits. They are internal billing controls, not customer-configured limits.
• Invoice timing: When a billing threshold is reached, Stripe can generate and charge a mid-cycle invoice before the monthly billing anchor.
• Credit-forward behavior: Any amount successfully paid on a mid-cycle threshold invoice is credited toward the next monthly invoice for that same billing period.
• Failed payment: If a threshold invoice cannot be collected, the account can move to Unpaid and service can remain paused until billing is resolved.
• Notification: Workspace owners receive an invoice email for successful mid-cycle threshold charges.

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Credits

• One-time AI credit: Eligible accounts receive a one-time $5 AI credit at signup. Credits are granted automatically — no action required. Rolls over until consumed. Applies only to AI credit usage. If your account is not eligible, you can bring your own API key to use AI features without interruption.
• Plan AI credits (paid plans): Monthly AI credit included per plan. Applies only to AI credit usage. Rollover: Does not roll over.

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Bring your own key (BYOK)

• Location: https://app.intuned.io/settings/own-keys
• Supported providers: Anthropic, OpenAI
• Behavior: When a workspace configures a key for a provider, requests to that provider use the workspace key instead of Intuned’s platform key.
• Billing effect: Requests routed through your own key don’t consume Intuned AI credit or count toward AI spend.
• Other metering: Compute hours, job runs, captcha solves, and other non-AI usage still follow the active plan.
• Coverage: Applies to Intuned Agent and AI SDK methods used in workspace projects.
• Agent requirement: To use BYOK with Intuned Agent, configure Anthropic.
• Fallback: Removing a provider key returns that provider’s requests to Intuned billing.

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Standard plans

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Comparison

• “Not available” indicates feature access is not granted on that plan.
• Surcharges are metered separately from compute hours and reported in minutes.
• * The one-time AI credit is granted automatically to eligible accounts at signup. Eligibility is determined during account creation to prevent abuse. Accounts that are not eligible can bring your own API key to use AI features.

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Surcharges

• Large machine: Plan-specific hourly adder; reported in minutes.
• X-Large machine: Plan-specific hourly adder; reported in minutes.
• Accrual: Surcharges accrue only when plan grants access to the corresponding machine sizes.

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Mid-cycle plan changes

• Downgrade: Effective at the end of the current billing period. No immediate fee changes within the period.
• Upgrade: Effective immediately. Charges and credits within the current period:
  • Prorated charge for the target (higher) plan for the remainder of the period.
  • Prorated refund/credit for the unused portion of the current (lower) plan.
• Billing anchor: Remains on the 1st of the month.

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Enterprise plan

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Product Surfaces

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Billing

• Location: https://app.intuned.io/billing
• Functions: Manage plan, view invoices, manage payment method, open usage details, access support, view plans, and review credits from mid-cycle threshold invoices already paid in the current billing period.
• Plan Limits section: Displays API Machines Deployed and included limit, workspace type, max API machines per project/app, data retention, and access to Large/XL machine sizes.

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Usage

• Location: https://app.intuned.io/usage
• Timeframe: Month selector.
• Summary tiles: Compute Hours, AI Credit ($), Pages Processed, Job Runs, Large Surcharge (hours), X-Large Surcharge (hours).
• Daily Usage chart: Toggle metrics to compare.
• Usage by Project table: Project-level breakdown including Compute Hours, Large Surcharge (hrs), X-Large Surcharge (hrs), AI Credit, Job Runs, Pages Processed.
• Data freshness: Up to 15-minute delay.

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Constraints and Invariants

• Metered values are reported using the units and granularities specified in Metering and Reporting.
• Overages for compute hours and job runs apply only after included amounts are exceeded for the billing period.
• Mid-cycle threshold invoices, when paid, reduce the remaining amount billed at the monthly anchor for the same billing period.
• Access restrictions (Large/XL machines, per-project machine caps) are enforced by plan.
• Data retention limits are enforced by plan.